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Tuesday, 10 November 2026 IST

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Reimagining citizen experience with digital service delivery in the AI era

In the past decade, India’s digital transformation has fundamentally evolved the way citizens access government services. With digital portals and integrated digital public infrastructure, the Government of India…

Reimagining citizen experience with digital service delivery in the AI era
Reimagining citizen experience with digital service delivery in the AI era — image via Google News India — Credit: Storywire

Attributed summary

In the past decade, India’s digital transformation has fundamentally evolved the way citizens access government services. With digital portals and integrated digital public infrastructure, the Government of India is making digital public services accessible, responsive, and secure.

Read the original report — ET Government

Storywire publishes attributed summaries for discoverability. Full reporting remains with the original publisher — we do not republish restricted full text.

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